Account Director (FMCG)

TL;DR

Account Director (FMCG): Leading the Dove studio operations with an accent on strategic client partnership, commercial health, and multi-disciplinary team management. Focus on driving growth through AI integration, managing complex agency-client dynamics, and ensuring excellence in social-first creative delivery.

Location: Must be based in CDMX (Mexico City)

Company

OLIVER is a global specialist in designing, building, and operating bespoke in-house marketing ecosystems for major brands as part of The Brandtech Group.

What you will do

• Serve as the senior client lead, building trusted relationships with Brand Directors and senior marketing stakeholders.
• Lead and mentor a multi-disciplinary studio team across social, creative, strategy, and production.
• Manage the studio's P&L, ensuring commercial health, accurate forecasting, and sustainable resource allocation.
• Proactively identify and convert opportunities to expand the studio's scope and service offerings.
• Oversee the integration of AI tools into workflows to enhance efficiency, creativity, and strategic output.
• Act as the primary escalation point, resolving complex stakeholder challenges with a solutions-focused approach.

Requirements

• 10+ years of agency experience in client services or account leadership roles.
• Advanced Professional proficiency in English.
• Proven track record of leading large, multi-disciplinary teams of 15+ members.
• Experience managing P&L, forecasting, and commercial growth for major consumer brands.
• Strong background in FMCG or beauty/personal care sectors.
• Demonstrated ability to drive strategic initiatives and foster long-term client partnerships at the VP/Director level.

Nice to have

• Experience working on Dove or Unilever brands.
• Background in creative, strategy, or content production prior to leadership roles.
• Familiarity with social analytics, data-led decision-making, and studio transformation programs.

Culture & Benefits

• Part of an innovative global agency ecosystem leveraging cutting-edge AI and marketing technology.
• Commitment to an inclusive, pro-inclusive, and anti-racist working environment.
• Focus on sustainable practices and science-based environmental goals.
• Opportunities for professional development in a fast-paced, creative agency setting.