Seo Marketer Customer Success Manager (Analytics)

TL;DR

Seo Marketer Customer Success Manager (Analytics): Drives business outcomes for enterprise customers by creating and supporting an integrated SEO analytics and research environment with an accent on data, workflow, and reporting. Focus on integrations, implementations, and platform configuration to support advanced AI use cases.

Location: Onsite in Cleveland

Salary: $80,000 - $90,000 a year

Company

hirify.global is a leading enterprise SEO and content performance platform that helps companies understand how their digital content drives real business results.

What you will do

• Drive business outcomes for enterprise customers by creating and supporting an integrated SEO analytics and research environment.
• Understand business requirements and align them to SEO programs spanning data, workflow, and reporting.
• Drive integrations and implementations to completion.
• Communicate with business and technical stakeholders to ensure successful implementation.
• Drive customer platform usage responsive to technical SEO use cases focused on reporting and research.
• Configure the platform to support advanced AI use cases.

Requirements

• 5+ years of experience managing multiple customer accounts.
• Experience doing discovery of business goals and needs.
• Experience driving technology/platform adoption and usage.
• Strong verbal and written communication and presentation skills.
• Experience managing complex integrations.
• Thorough understanding of digital marketing and working knowledge of SEO.

Nice to have

• Enterprise analytics experience with Tableau/Domo/Power BI.
• Experience with web analytics, Adobe Analytics.

Culture & Benefits

• Medical, dental, and vision insurance with multiple package options.
• 15-23 days PTO depending on tenure plus 10 paid holidays.
• Pre-tax commuter benefit plan and company contribution to help reduce parking/public transit costs.
• Discounted gym membership and fitness benefits.
• No or low cost therapy and professional coaching sessions through Spring Health.
• 4-6 weeks fully paid parental leave.