Specialist Client Services And Front Support (Fintech)

TL;DR

Specialist Client Services and Front Support (Fintech): Providing first-level operational and technical support to the Wealth Management Front Office with an accent on resolving access, workflow, and banking process inquiries. Focus on maintaining operational excellence and delivering high-quality, professional support to internal stakeholders in a dynamic financial environment.

Location: Onsite in Zurich, Switzerland

Company

hirify.global is a globally active, family-owned financial services firm headquartered in Zurich with a focus on long-term thinking and sustainable wealth management.

What you will do

• Troubleshoot and resolve first-level support issues for the Front Office promptly.
• Assist with technical tools and banking applications to ensure smooth daily operations.
• Address and resolve access rights, base data challenges, and process-related queries.
• Support daily banking operations and act as a key point of contact for Relationship Managers.
• Ensure high-quality, professional interaction and operational excellence for stakeholders.

Requirements

• Must be able to work onsite full-time in Zurich.
• German proficiency (C2) and English proficiency (C1) are required.
• Experience in IT or support roles, preferably within wealth management or financial services.
• Solid understanding of front-office processes and technical tools in a banking context.
• Strong communication and interpersonal skills with a service-oriented mindset.

Culture & Benefits

• Work in a collaborative team within a globally established, publicly listed financial organization.
• Exposure to a diverse professional environment that values unique perspectives.
• Opportunities for professional growth and learning within the financial services sector.
• Contribution to a culture of long-term thinking and client-focused excellence.