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3 месяца назад

Live Site Specialist (Web)

Формат работы
hybrid
Тип работы
fulltime
Английский
b2
Страна
Australia/NZ
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
Для мэтча и отклика нужен Plus

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Описание вакансии

Текст:
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TL;DR

Live Site Specialist (Web): Maintaining websites for hirify.global clients, focusing on upgrading existing sites based on best practices and data. Focus on assisting with support requests, teaching clients to manage their sites, and staying updated on internet best practices.

Location: Sydney, Australia. This full-time role is open to candidates with Australian Citizenship, Permanent Residency or New Zealand residency or those who have a minimum 2.5 years remaining on a valid Australian working visa and do not require sponsorship to work.

Company

hirify.global creates powerful tools that enable clients to operate and grow in the experiences industry.

What you will do

  • Upgrade client's existing hirify.global websites based on new offerings, best practices and data.
  • Assist with time sensitive support requests for clients with existing hirify.global sites.
  • Interact with clients to provide information and address inquiries about their hirify.global website.
  • Teach clients how to take ownership of their hirify.global sites and make updates on their own.
  • Create and maintain documentation and training materials on hirify.global sites.
  • Work closely and effectively with other teams.

Requirements

  • Fluent in English, any other languages is a plus.
  • Ability to communicate effectively with both technical and non-technical individuals.
  • Ability to learn quickly and be comfortable with a fast-paced environment.
  • Knowledge of customer service principles and practices.
  • Knowledge of G Suite products.
  • Have experience working with WordPress and/or another website building platform.
  • Understand website best practices.

Nice to have

  • Experience with SEO and Keyword research.
  • Graphic Design experience.
  • Zendesk experience.
  • Have experience with HTML and CSS.
  • DNS / Cloudflare experience.

Culture & Benefits

  • Global leave benefit including parental, grandparent, extended care, and bereavement leave.
  • Opportunity to share your ideas and make a difference in a growing company.
  • Fast-paced, high-energy and engaging work environment.
  • 26 days of annual leave.
  • Work-from-home assistance.
  • Wellness benefits (Headspace subscription & wellness webinars).

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