Account Manager (Romanian & Spanish Speaking)

TL;DR

Account Manager (Romanian & Spanish Speaking): Managing and expanding a portfolio of salon partners by driving product adoption and monetization with an accent on consultative sales and customer education. Focus on optimizing client revenue through the platform's financial and management tools while fostering long-term relationships.

Location: Must be based in Madrid

Salary: OTE €30,000–€34,000 gross

Company

An AI-powered operating system for the global beauty and wellness industry, trusted by over 140,000 businesses worldwide.

What you will do

• Manage and consult a portfolio of salon partners to maximize their use of the platform's features.
• Educate and onboard clients on monetization tools like hirify.globalPay to reach KPIs.
• Analyze customer performance data to provide tailored business optimization strategies.
• Facilitate video consultations to ensure outstanding customer experience and platform retention.
• Collaborate with Sales and Product teams to improve the platform based on merchant feedback.

Requirements

• Must have at least 3 years of experience in an account management or sales role.
• Fluency in Romanian and Spanish is required.
• Must be able to work onsite in Madrid.
• Strong data analysis skills for performance reporting.
• Proactive attitude with experience in outbound communication.
• Excellent presentation and consultative sales skills.

Nice to have

• Prior experience in the beauty and wellness industry.
• Proficiency in English.

Culture & Benefits

• Opportunities to work in a fast-paced, high-growth startup environment.
• Dedicated support for professional growth and skill development.
• Inclusive workplace culture focused on diversity and empowerment.
• Direct impact on the global growth of a major beauty-tech ecosystem.

Hiring process

• Screening call with the Talent team (30 min).
• Skills & experience interview with the Team Lead (45 min).
• Presentation interview with the General Manager (Europe) and Team Lead (75 min).