Implementation Manager
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Implementation Manager: Delivering implementation of the Solera product set across the country or region, defined by a unique Statement of Work (SoW) for each customer with an accent on best practices for Solera products and technical expertise. Focus on requirements gathering, testing & QA support, and cross-team collaboration to ensure seamless delivery.
Location: Madrid, Spain
Company
is responsible for delivering Implementation of the Solera product set across the country or region, defined by a unique Statement of Work (SoW) for each customer.
What you will do
- Advise on best practices for Solera products and assist Sales with proposals.
- Act as a customer-facing SME, bridging business and technical discussions.
- Collect and document customer needs to define an effective implementation strategy.
- Provide 3rd-level support for customer deliveries and SME products.
- Work with configuration, training, product, and sales teams to ensure seamless delivery.
- Coordinate with product and sales teams to align roadmap and revenue goals.
Requirements
- 5-7 years of experience delivering large transformation programs, utilizing high-performing teams, ideally leveraging agile methodology.
- Technical requirements gathering or business analysis experience, ideally in Automotive or Insurance markets.
- Excellent customer facing skills, collaboration and communication.
- Commercially aware and able to support sales opportunities to deliver best results with least cost.
- Strong interpersonal skills, able to build relationships within the Professional Services team.
- Meticulous attention to detail.
Nice to have
- Nordics languages proficiency is highly desired
Culture & Benefits
- Passionate about collaborating and communicating with internal and external stakeholders.
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