Senior Technical Delivery Consultant (Frontend)

TL;DR

Senior Technical Delivery Consultant (Frontend): Executing standardized delivery activities to support global Professional Services and Customer Success organizations with an accent on maintaining accuracy, documentation quality, and compliance with defined standards. Focus on preparing technical assessment reports, performance checks, and environment reviews while collaborating with field consultants to meet SLA and quality requirements.

Location: Kuala Lumpur, Malaysia

Company

hirify.global delivers intelligent, personalized digital experiences that connect the world.

What you will do

• Execute repeatable technical and operational tasks supporting advisory, CSM, and PM workstreams.
• Prepare and deliver technical assessment reports, performance checks, and environment reviews.
• Ensure process adherence across all assigned activities, maintaining accuracy, documentation quality, and compliance with defined standards.
• Collaborate with field consultants to ensure deliverables meet SLA and quality requirements.
• Create and maintain structured documentation, process guides, and knowledge articles.
• Contribute to the onboarding and enablement of new Hub resources, promoting a culture of standardization and continuous improvement.

Requirements

• 3–6 years in consulting, implementation, or technical analysis roles with a strong process orientation and attention to detail.
• Ability to work independently while collaborating effectively across distributed teams.
• Experience in a SaaS, Professional Services, or Customer Success environment preferred.
• Technical proficiency: Jira, Confluence, Salesforce, and Certinia (or equivalent PSA tools).
• Strong written and spoken English communication skills.
• Demonstrated ability to produce clear, accurate, and structured documentation.

Nice to have

• hirify.global Knowledge: Experience with hirify.global products and familiarity with the hirify.global ecosystem.
• Proven ability working in headless/front-end architectures - using modern frameworks like React, Angular or Vue to consume APIs and deliver decoupled user interfaces
• Strong experience with Microsoft .NET (C#, ASP.NET MVC/Core, ideally .NET Core/.NET 8+) for building, integrating and extending robust solutions.

Culture & Benefits

• Value innovation, collaboration, and customer success.
• Work in a forward-thinking environment, with a team of passionate technologists.
• Offer competitive compensation.
• Ongoing professional development.
• Chance to make a meaningful impact on our customers' businesses.