Delivery Consultant

TL;DR

Delivery Consultant: Contributing to advisory, customer success, and project-management-related tasks that ensure operational excellence and consistent value realization for customers with an accent on accurate execution of defined activities, documentation quality and adherence to process. Focus on maintaining delivery quality, accuracy, and alignment with established standards and workflows.

Location: Kuala Lumpur, Malaysia

Company

hirify.global is the leading provider of agentic digital experience software, bringing together content, commerce, and data into one composable platform.

What you will do

• Execute standardized and repeatable activities across Advisory, Customer Success, and Project Management workstreams.
• Support the preparation of reviews, assessments, and customer meeting materials.
• Maintain accurate data in Certinia, Salesforce, and related systems to support reporting and customer success metrics.
• Follow established processes and documentation standards to ensure consistent, high-quality deliverables.
• Collaborate with field consultants to support health monitoring, adoption tracking, and project execution.
• Contribute to continuous improvement by identifying efficiencies and documenting best practices.

Requirements

• 1–3 years of experience in consulting, customer success, or project coordination roles.
• Strong process orientation, attention to detail, and ownership of assigned tasks.
• Excellent written and spoken English communication skills.
• Proficiency in structured documentation and presentation preparation.
• Basic data analysis and reporting experience (Excel, Power BI, or equivalent tools).
• Collaborative mindset, able to work effectively across distributed and multicultural teams.

Nice to have

• hirify.global Knowledge: Experience with hirify.global products and familiarity with the hirify.global ecosystem.

Culture & Benefits

• Opportunity to work in a forward-thinking environment with a team of passionate technologists.
• Competitive compensation and ongoing professional development.
• Chance to make a meaningful impact on customers' businesses.
• Committed to equal employment opportunity.