Senior AIOps Engineer (AI)

TL;DR

Senior AIOps Engineer (AI): Implementing the transformation of IT operations through AI, ML, and Robotic Process Automation (RPA) with an accent on architecting scalable AI platforms and big data analytics. Focus on developing predictive models, automating incident resolution, and driving continuous IT improvement through cutting-edge intelligent tools.

Location: Onsite in Shah Alam, Malaysia

Company

A global leader in gaming hardware, software, and services committed to revolutionizing the gaming experience.

What you will do

• Architect and implement AI/ML algorithms to boost IT operational efficiency and resilience.
• Develop scalable AI platforms for predictive analytics and proactive system optimization.
• Deploy machine learning models for automated incident resolution and operational intelligence.
• Build advanced data analytics systems to extract actionable insights from big data.
• Create interactive dashboards for real-time monitoring of operational metrics and trends.
• Implement RPA solutions to automate repetitive tasks and streamline workflows.

Requirements

• Bachelor's degree in Computer Science or related field with 3+ years of relevant experience.
• Proficiency in at least two programming languages such as Python or PHP.
• Expertise in data preparation, model training, and big data analytics tools like Kafka and Jupyter.
• Strong experience with LLM fine-tuning, RAG, and generative AI frameworks.
• Hands-on experience with RPA technologies and AI/ML solution development.
• Solid experience with SQL, relational and NoSQL databases, and cloud platforms like AWS or Azure.

Culture & Benefits

• Opportunity to make a global impact in a gamer-centric environment.
• Support for accelerated professional and personal growth.
• Collaboration with a diverse, global team spanning 5 continents.
• Exposure to innovative technologies in the gaming and tech industry.