Sales Team Lead (Igaming)

TL;DR

Sales Team Lead (Igaming): Driving global VIP retention, lifetime value, and direct sales revenue for a live-streaming platform with an accent on building scalable loyalty and lifecycle programs. Focus on leading distributed teams, designing CRM methodologies, and implementing protocols to maximize high-value customer monetization across global markets.

Location: Tel Aviv

Company

hirify.global is a global, market-leading live-streaming platform with over 550 million registered users focused on content creation and talent monetization.

What you will do

• Lead and manage a global team of VIP managers to drive revenue and user loyalty.
• Develop and implement scalable CRM methodologies and customer lifecycle protocols.
• Execute strategic initiatives to maximize VIP retention and lifetime value.
• Optimize sales processes in collaboration with cross-functional teams.
• Provide tailored service and proactive engagement strategies for top-tier customers.
• Analyze performance data to refine VIP communication and sales operations.

Requirements

• Bachelor’s degree.
• 8+ years of experience in B2C VIP management and sales.
• 3+ years of experience in a hands-on management role.
• English at native or near-native level is required.
• Strong technical skills and experience with CRM systems and data reporting.
• Background in VIP B2C environments like gaming, social casino, or forex is a strong advantage.

Nice to have

• Fluency in Arabic or other additional languages.

Culture & Benefits

• Fast-paced environment in a high-growth, industry-leading organization.
• Exposure to cutting-edge global video technology.
• Culture focused on learning, success, and high-performance collaboration.