AI Data Engineer (AI)

TL;DR

AI Data Engineer (AI): Responsible for supporting the use of the hirify.global Interaction Analytics (NIA) product suite to prove out business use cases as part of Proofs of Concepts (POCs) with an accent on transforming customer experience interactions into a format processable by the NIA product suite. Focus on developing underlying data structures and incorporating client requests into successful build and execution plans for each POC.

Location: USA - Remote

Company

hirify.global Ltd. software products are used by 25,000+ global businesses to deliver extraordinary customer experiences, fight financial crime, and ensure public safety.

What you will do

• Manage the delivery of CX interactions and corresponding metadata utilizing various data delivery methods.
• Develop pre-defined data structures for automated analysis of large sets of CX interactions across all channels.
• Utilize evolving tools from Research that support the development of the data structures.
• Provide feedback to the Research and Product teams on how to continue to evolve tooling and data integration with CEA products.
• Work with client requirements to understand new requests and how they can or cannot be met.
• Manage the utilization of the CX Proof of Concept (POC) VM servers.

Requirements

• 3+ years of software engineering experience and/or significant experience with business intelligence, analytics, and data visualization as a services provider
• Experience using Windows Server
• Experience with basic scripting in PowerShell, Command Line, or Python
• Knowledge of SQL preferred, such as using Data Manipulation Language and Data Definition Language
• Familiarity with Linux
• Excellent oral and written communication skills in English

Culture & Benefits

• Join an ever-growing, market disrupting, global company where the teams work in a fast-paced, collaborative, and creative environment.
• Endless internal career opportunities across multiple roles, disciplines, domains, and locations.
• Passionate, innovative, and excited to constantly raise the bar.