Technical Account Manager (Data Management)

TL;DR

Technical Account Manager (Data Management): Providing proactive support and management for hirify.global solution implementations with an accent on post-sales technical engagements and customer advisory. Focus on architecting and project managing data protection availability solutions, including data center, cloud, and virtualization environments.

Location: Must be based in Egypt

Company

hirify.global is a global leader in data resilience, providing data backup, recovery, security, and intelligence solutions to over 550,000 customers worldwide.

What you will do

• Lead post-sales technical engagements including solution architecture and planning.
• Provide comprehensive project guidance including schedules, resource plans, and status updates.
• Analyze installed environments to guide optimal software configurations.
• Deliver knowledge transfer sessions and create custom technical documentation.
• Facilitate communication between clients and support teams to resolve issues.
• Identify opportunities within client environments for hirify.global solution expansion.

Requirements

• Must be permanently located in Egypt
• Minimum 5 years of experience in the IT industry.
• Hands-on experience with virtualization technologies like VMware and Hyper-V.
• Experience with traditional and disruptive storage systems and networking protocols.
• Professional certifications such as VCP, MCSE, Prince2, ITIL, or PMP.
• Strong background in data protection, business continuity, and cloud technologies.

Culture & Benefits

• Work for the global market leader in data resilience.
• Exposure to large-scale enterprise environments and major brands.
• Focus on professional growth and continuous learning.
• Opportunities to drive significant impact in data security and AI risk.