Sales Support Specialist (Salesforce)

TL;DR

Sales Support Specialist (Salesforce): Providing administrative and operational support to account managers and sales teams to enhance customer experience with an accent on data accuracy, billing processes, and workflow optimization. Focus on managing complex sales order documentation and collaborating across international departments to ensure smooth service execution.

Location: Hybrid, Kyiv, Ukraine

Company

hirify.global is a global tech service provider partnering with enterprise clients to deliver innovative digital solutions across multiple industries.

What you will do

• Provide administrative support to account managers and sales teams.
• Ensure accuracy of customer order data for billing, delivery, and other departments.
• Manage billing profile changes, credit notes, and site code updates.
• Validate invoice dates and billing amounts.
• Support internal projects requiring sales administration expertise.

Requirements

• 3–5 years of business experience in a sales support or administrative role.
• Experience with Salesforce CRM is required.
• Proficiency in MS Excel.
• Strong English communication skills (spoken and written).
• Ability to collaborate with cross-functional teams including Procurement and Product Management.
• Experience in data entry and quality assurance.

Nice to have

• Telecom industry experience.
• University degree.

Culture & Benefits

• Continuous learning and professional training opportunities.
• Comprehensive medical insurance and mental health support.
• Specialized benefits program including fitness, hobbies, and pet care.
• Flexible working hours.
• Supportive international work environment.