Senior Observability Platform Engineer

TL;DR

Senior Observability Platform Engineer: Leading the design, development, and evolution of enterprise observability infrastructure with an accent on ELK Stack, New Relic, Datadog, and scalable monitoring solutions. Focus on architecting complex observability frameworks, mentoring engineering teams, and optimizing system reliability for a global technology ecosystem.

Location: Must be based in Mexico City, Mexico

Company

hirify.global is a leader in travel management dedicated to leveraging travel as a force for good through an inclusive and collaborative global environment.

What you will do

• Architect and lead the design of comprehensive observability platforms using tools like ELK Stack, New Relic, and Datadog.
• Establish observability standards, best practices, and governance frameworks across the organization.
• Mentor and guide junior engineers and platform teams in observability implementation.
• Optimize observability infrastructure for scalability, cost-efficiency, and performance at an enterprise scale.
• Design automated remediation workflows and self-healing capabilities to improve system reliability.
• Lead incident response efforts and drive post-incident analysis for continuous improvement.

Requirements

• 8+ years of experience in platform engineering, DevOps, or systems engineering.
• 6+ years of hands-on expertise with enterprise observability platforms such as ELK, New Relic, or Datadog.
• Advanced proficiency in scripting and programming languages like Python or Go.
• Extensive experience with cloud platforms (AWS, Azure, or GCP) and containerization tools like Docker and Kubernetes.
• Strong expertise in Infrastructure as Code solutions such as Terraform or Ansible.
• Must be authorized to work in Mexico and located in or willing to work from Mexico City.

Nice to have

• Knowledge of OpenTelemetry and chaos engineering methodologies.
• Experience with machine learning-based anomaly detection.
• Background in financial services or large-scale distributed enterprise environments.
• Relevant vendor-specific observability or cloud certifications.

Culture & Benefits

• Flexible benefits plans including health and welfare insurance and retirement programs.
• Exclusive travel perks and discounts on flights, hotels, and rentals.
• Access to over 20,000 professional development and leadership courses.
• Inclusive culture supported by global INclusion Groups.
• Commitment to work-life balance and wellbeing resources.