KYC Team Supervisor (Fintech)

TL;DR

KYC Team Supervisor (Fintech): Managing KYC/KYB operations and team performance with an accent on compliance oversight, process optimization, and team development. Focus on balancing individual contributions in reviewing complex cases with active coaching to ensure high operational standards and regulatory adherence.

Location: Must be based in or able to commute to Paris (Hybrid: 3 days on-site, 2 days remote).

Company

hirify.global is a fast-growing fintech company providing embedded finance solutions that simplify banking services.

What you will do

• Conduct comprehensive KYC/KYB reviews and resolve complex edge-case alerts.
• Coach and mentor team members through regular 1:1s and targeted technical training.
• Manage daily workflows and team capacity to ensure all SLAs are met.
• Implement and refine internal compliance procedures and quality control measures.
• Collaborate with Product, Engineering, and Risk departments to optimize KYC processes.
• Identify training gaps and create individual development plans for team members.

Requirements

• At least 3 years of experience in KYC/AML/Financial Security in a fintech or banking environment.
• At least 1 year of experience in a team lead or mentoring role.
• Strong understanding of the AML/CFT regulatory framework and a proactive compliance mindset.
• Excellent communication skills in English and fluency in German, Dutch, French, Spanish, or Italian.
• Proficiency with modern compliance tools and CRM platforms like Zendesk or Next Matter.
• Ability to prioritize effectively in a high-paced production environment.

Nice to have

• Proven track record in scaling operational teams or streamlining complex workflows.
• Strong data-driven approach to performance management.

Culture & Benefits

• Comprehensive health insurance provided by Alan.
• Meal vouchers to cover work-day lunches.
• Monthly mobility package for sustainable commuting.
• Access to Classpass and Gymlib for fitness and wellness activities.
• Mental health and wellness support via Moka Care.
• Annual team offsite to reconnect and collaborate.

Hiring process

• Pre-screen video call with a Talent Acquisition Manager.
• Interview with a Hiring Manager to assess domain skills.
• Take-home case study followed by a panel presentation.
• Interview with an HRBP and a final discussion with the Chief Operations Officer.