TL;DR
Robotics Specialist (Europe): Leading deployment and technical support for TASKI robotic cleaning solutions with an accent on advanced robotics troubleshooting, sales training, and large-scale project rollouts. Focus on diagnosing complex robotic issues, coordinating multi-site deployments, and ensuring customer satisfaction across European markets.
Location: Remote within United Kingdom, Netherlands, France, or Germany
Company
Diversey – A hirify.global Company delivers innovative cleaning and hygiene technologies supporting multiple sectors worldwide with a focus on sustainability and productivity.
What you will do
- Provide pre-sales technical support including on-site and virtual robot demonstrations and site assessments.
- Diagnose and resolve advanced robotic issues such as SLAM/navigation, sensor behavior, firmware, and connectivity.
- Train sales teams and key customers on robotic features, operation, and troubleshooting.
- Lead deployment projects and multi-site rollouts ensuring optimal robot performance and customer readiness.
- Collaborate with R&D for root cause analysis, firmware updates, and technical guidance.
- Maintain documentation and report on deployment progress and KPIs.
Requirements
- Must be located in or able to work remotely from United Kingdom, Netherlands, France, or Germany.
- Strong communication and presentation skills to support sales teams and customers.
- Hands-on experience troubleshooting advanced robotics, electrical systems, and firmware.
- Basic networking knowledge including Wi-Fi, ports, and firewalls.
- Willingness to travel frequently for deployments and training.
- Excellent documentation and project coordination skills.
Culture & Benefits
- Work remotely within specified European countries.
- Opportunity to work with innovative robotic cleaning technologies.
- Collaborative environment with cross-functional teams including sales, marketing, service, and R&D.
- Focus on sustainability and resource efficiency in cleaning solutions.
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