Resource Manager - Complex Projects

TL;DR

Resource Manager (Complex Projects): Maintaining professional services for the delivery of estates to enable operations with an accent on bringing together networks and technology expertise. Focus on utilizing expert skills and successful delivery of projects.

Location: This job role can be based in Ipswich or Glasgow. Onsite (5 days office based). Monday-Friday 37.5 hours. DV Security Clearance is required. Must have lived in UK for 10+ years to obtain clearance.

Company

hirify.global is a global company operating at the forefront of the information age, employing 90,000 people in 180 countries, and one of the fastest growing parts of our global organisation protecting networks from more than 6,500 cyber attacks each day.

What you will do

• Engage with key customers and improve customer experience by delivering repair, provision, and service availability performance with a focus on continuous improvement.
• Manage escalations and work allocation whilst coordinating project delivery and working alongside the wider project team and other technical leads.
• Take ownership of requests for new projects and platform works from proposal generation and design concept through transition to in-life service ops.
• Help develop and support the pipeline of new projects and understand the impact on the workforce.

Requirements

• Highly organised individual who can balance competing priorities in a fast-paced, changing environment.
• Ability to resolve complex problems, demonstrating strong leadership capability and motivate high-performing teams.
• Experience in recruitment and onboarding of future talent whilst providing accurate reporting to project stakeholders.
• Ability to provide advanced resource planning, recruitment, and logistics to alleviate business-critical pinch points.
• High level of understanding of contractual commitments around delivery timescales, contractual obligations, and organise a logistical strategy to meet these.
• DV Security Clearance is required. Must have lived in UK for 10+ years to obtain clearance.

Nice to have

• Recognised CIPD qualifications.

Culture & Benefits

• Competitive salary and 10% on target bonus (depending on country based).
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%.
• 25 days annual leave (not including bank holidays), increasing with service.
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan.
• World-class training and development opportunities.