Account Specialist (Client Success)

TL;DR

Account Specialist (Client Success): Supporting pharmaceutical manufacturer accounts by delivering client-ready insights and managing program implementation with an accent on cross-functional collaboration and operational execution. Focus on analyzing complex data, managing multiple priorities independently, and building strong client relationships in a fast-paced environment.

Location: Remote within the United States only

Salary: $58,000 - $122,000 annually depending on location and experience

Company

hirify.global is the leading prescription savings platform in the U.S., providing affordable healthcare solutions to millions of consumers and healthcare professionals nationwide.

What you will do

• Partner with Account Managers to support and independently lead pharmaceutical manufacturer accounts.
• Develop and compile client-ready insights including monthly data analyses and performance readouts.
• Collaborate cross-functionally with Business Intelligence, Advertising Operations, Product Management, and Strategy teams.
• Build productive relationships with clients and agency partners and manage regulatory review submissions.
• Manage internal timelines, track deliverables, and maintain accurate status documentation for program implementation.
• Create visual program examples using the enterprise CMS platform.

Requirements

• Must be located in the United States and able to work remotely from there.
• Minimum 2+ years of professional experience in client management or pharma manufacturer experience.
• Strong analytical skills to evaluate complex problems and synthesize data into client-ready insights.
• Ability to work independently with limited oversight while managing competing priorities.
• Excellent written and verbal communication skills.
• Familiarity with CRM software (Salesforce) and data analytics tools (Looker, Tableau, Power BI).

Culture & Benefits

• Comprehensive medical, dental, and vision insurance.
• 401(k) with company match and employee stock purchase plan.
• Unlimited vacation, 13 paid holidays, and 72 hours of sick leave.
• Additional benefits including mental and financial wellness programs, fertility benefits, parental leave, and pet insurance.
• Commitment to diversity, equity, and inclusion with support for underrepresented groups.