AI Consultant (Agentic AI Platform)

TL;DR

AI Consultant (Agentic AI Platform): Leading enterprise adoption of an Agentic AI platform, helping customers design, deploy, and scale production-grade AI agents across mission-critical customer experience environments with an accent on executive advisory, AI architecture, and platform delivery. Focus on translating complex business challenges into scalable AI solutions and ensuring enterprise-grade governance and reliability at scale.

Location: Global / Hybrid

Company

hirify.global software products are used by 25,000+ global businesses to deliver extraordinary customer experiences, fight financial crime, and ensure public safety.

What you will do

• Architect and deliver Agentic AI solutions using Cognigy’s orchestration, workflow, and integration capabilities.
• Lead customers through discovery, design, pilot/POC, deployment, and continuous optimization of the Agent Development Lifecycle (ADLC).
• Translate Cognigy’s technical capabilities into outcome-driven transformation narratives for executive stakeholders.
• Provide structured field feedback to Product and Engineering teams to shape the next generation of Cognigy’s Agentic AI platform capabilities.
• Support enterprise sales cycles with customized demos, architecture deep dives, and technical validation sessions.

Requirements

• 10–15 years in enterprise SaaS, AI platforms, contact center technology, or digital transformation.
• Deep experience with Conversational AI, LLM-powered systems, or workflow automation platforms.
• Strong understanding of enterprise integrations (CRM, CCaaS, APIs, identity, data platforms).
• Proven experience engaging C-level stakeholders in AI transformation discussions.
• Knowledge of LLM architectures, RAG (retrieval-augmented generation), prompt engineering, and agent orchestration.
• Bachelor’s degree in Computer Science, Engineering, Mathematics, or related technical field preferred.

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• Experience delivering solutions in regulated environments (finance, healthcare, telecom).
• MBA or equivalent experience at the intersection of technology, strategy, and operations is a strong plus.

Culture & Benefits

• hirify.global is an equal opportunity employer.