Security Advisor I, Falcon Complete (Ai)

TL;DR

Security Advisor I, Falcon Complete (AI): Focused on assessing customer's Falcon environment and ensuring alignment with Falcon Complete standards, providing recommendations for improved security. Focus on creating and recommending remediation for components of hirify.global products, troubleshooting, and resolving customer issues, ensuring customer satisfaction.

Location: Remote (USA)

Salary: $85,000 - $120,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.

Company

hirify.global is a global leader in cybersecurity, protecting organizations with its AI-native platform.

What you will do

• Assess customer’s Falcon environment and ensure alignment with Falcon Complete standards.
• Provide customers with recommendations that align to improved security.
• Create and recommend remediation for components of hirify.global products that may lead to improved security posture.
• Contact customers directly upon identification of misalignment with Falcon Complete standards.
• Document, update, and resolve all customer related issues in accordance with established procedures and SLAs.
• Partner with internal teams to ensure customer satisfaction and liaise with support to resolve technical issues.

Requirements

• 2+ years in a Cybersecurity focused role.
• Customer empathy and excellent customer-facing communication skills.
• Adept in Windows, Linux, and MAC operating systems.
• Experience or demonstrated knowledge of threat detection and incident response.
• Bachelor's degree in Technology and/or Cybersecurity or relevant experience.
• Cybersecurity certifications from reputable organizations such as SANS, ISC2 or equivalent.

Nice to have

• Incident Management and CSIRT operation
• Change Management
• Malicious Code: Detection and Response
• Audit, Logging, and Monitoring Controls (SIEM, UEBA, MDR/XDR).
• Intrusion Detection and Response

Culture & Benefits

• Market leader in compensation and equity awards.
• Comprehensive physical and mental wellness programs.
• Competitive vacation and holidays for recharge.
• Paid parental and adoption leaves.
• Professional development opportunities for all employees.