Senior Ui/Ux Designer

TL;DR

Senior Ui/Ux Designer (UI/UX Design): Designing and optimizing user experiences and interfaces for hirify.global’s AI-powered customer experience assurance platform with an accent on user research, prototyping, and accessibility. Focus on creating high-quality, inclusive designs, collaborating cross-functionally, and evolving design systems in a hybrid, remote-friendly environment.

Location: Hybrid in Hyderabad, India

Company

hirify.global is a global leader in AI-powered customer experience assurance, providing a unified platform for continuous testing and monitoring across voice, digital, messaging, and conversational AI channels to optimize customer journeys for leading brands worldwide.

What you will do

• Define user experience through research, interviews, wireframes, user stories, journeys, mock-ups, and usability requirements.
• Validate and refine designs via user testing and translate insights into high-quality UX.
• Drive design-driven projects to elevate product usability and visual design.
• Present designs clearly to cross-functional teams and stakeholders, incorporating feedback.
• Collaborate with product managers, developers, and architects to align designs with business goals.
• Ensure accessibility standards and inclusive design principles are met and tested.

Requirements

• Location: Hybrid work in Hyderabad, India
• Bachelor’s degree in Design, Computer Science, or related field with minimum 5 years industry experience.
• Proficiency with design and prototyping tools such as Figma and Adobe XD.
• Working knowledge of CSS, HTML, and JavaScript.
• Excellent communication and presentation skills to articulate complex design concepts.
• Portfolio demonstrating design projects.

Nice to have

• Experience with Storybook, B2B products, and front-end design systems.
• Familiarity with agile methodologies and accessibility guidelines.
• Experience with React and Angular.

Culture & Benefits

• Values-driven culture emphasizing delivering excellence, innovation, integrity, and curiosity.
• Commitment to diversity, equity, inclusion, and belonging (DEIB).
• Remote-friendly environment with asynchronous communication.
• Collaborative and dynamic workplace encouraging growth and experimentation.

Hiring process

• Use of AI tools to support application review and assessment, with final decisions made by humans.
• Strict policy on agency submissions through official channels only.