Platform Integrations Marketplace Quality Assurance Operations Manager

TL;DR

Platform Integrations Marketplace Quality Assurance Operations Manager (QA Testing): Drive and scale quality assurance processes for third-party integrations including plugins, agent skills, and MCP servers with an accent on security, functionality, and user safety. Focus on designing scalable review operations, automation of QA frameworks, and cross-functional coordination to maintain ecosystem trustworthiness and compliance.

Location: Must be based in the United States (New York City, Seattle, or San Francisco) with a hybrid work format requiring office presence at least 25% of the time

Salary: $210,000 - $260,000 USD annually

Company

hirify.global is a public benefit corporation focused on building reliable, interpretable, and steerable AI systems to ensure AI safety and societal benefit.

What you will do

• Execute and scale review processes for integrations ensuring security, functionality, and user safety
• Conduct hands-on testing and validation of integration submissions identifying issues
• Develop and maintain automated QA frameworks to increase review capacity
• Manage operational processes for high-volume submissions while maintaining quality
• Coordinate with Product, Engineering, Legal, and Business Development teams on integration reviews and escalations
• Establish review metrics and reporting to track ecosystem health and quality

Requirements

• Must be located in the United States (New York City, Seattle, or San Francisco)
• 4+ years experience in QA, marketplace operations, or trust & safety
• Technical familiarity with APIs, authentication protocols, and integration testing
• Experience scaling operations through process design and automation
• Strong attention to detail and ability to identify edge cases
• Comfort with cross-functional collaboration in fast-moving environments

Nice to have

• Experience with developer platforms, app stores, or marketplace operations
• Familiarity with security review processes or vulnerability assessment

Culture & Benefits

• Visa sponsorship available with immigration lawyer support
• Competitive compensation and benefits including optional equity donation matching
• Generous vacation and parental leave
• Flexible working hours and hybrid office presence
• Collaborative and impact-driven AI research environment