Corporate Account Manager

TL;DR

Corporate Account Manager (Cybersecurity): Managing customer relationships for hirify.global's endpoint technology, focusing on customer success, driving adoption, identifying upsell opportunities, and ensuring timely renewals. Focus on developing account strategies, providing high-touch customer service, and delivering feedback to the Product Management team.

Location: Must be based in Sydney, Australia

Company

hirify.global is a global leader in cybersecurity, protecting the people, processes, and technologies that drive modern organizations.

What you will do

• Serve as the primary point of contact for clients, collaborating with internal stakeholders to ensure customer success.
• Manage the contract renewal cycle, ensuring customers renew at an escalated ARR rate.
• Achieve a quota of new sales growth within the customer base.
• Identify whitespace in accounts and create value-based presentations to promote upgrades and cross-sells.
• Provide high touch customer service, including escalation and coordination of support issues as needed.
• Devise and execute account strategies and plans to maximize account growth.

Requirements

• 2+ years of full sales cycle experience in an account management or net new logo capacity, selling to a technical audience.
• Strong ability to run discovery, manage full sales cycle, handle objections, implement a multi-faceted sales strategy, and close deals.
• Proficient understanding of sales frameworks such as MEDDPICC and Sandler.
• Track record of meeting or exceeding expectations in an individually focused, quota and/or metric carrying role.
• Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment.
• Exceptional written and verbal communication skills demonstrated through email, conference calls, client visits and presentations, and internal meetings.

Nice to have

• Security or SaaS experience is a plus.

Culture & Benefits

• Market leader in compensation and equity awards.
• Comprehensive physical and mental wellness programs.
• Competitive vacation and holidays for recharge.
• Paid parental and adoption leaves.
• Professional development opportunities for all employees regardless of level or role.
• Great Place to Work Certified™ across the globe.