Account Manager (Fintech, Crypto)

TL;DR

Account Manager (Fintech, Crypto): Managing and developing relationships with B2B clients after activation to ensure stable and scalable use of a global financial platform with an accent on optimizing payment flows and driving retention. Focus on proactive identification of risks and growth opportunities for international clients.

Location: Fully Remote (company based in Minsk)

Company

Our client is a fintech group focused on building practical financial infrastructure for modern, borderless businesses through a global financial platform.

What you will do

• Manage and develop relationships with B2B clients after activation.
• Oversee first transactions and operational setup for a smooth and secure start.
• Help clients structure and optimize their payment flows across various methods.
• Coordinate cross-functionally with compliance, payments, and support teams.
• Proactively identify risks and growth opportunities to drive retention and product adoption.
• Share client insights to improve product and processes.

Requirements

• Experience in B2B Customer Success or Account Management.
• Background in fintech, payments, banking, SaaS, or crypto is a a strong advantage.
• Solid understanding of financial operations and meticulous attention to detail.
• Ability to manage international clients independently.
• Strong communication skills in English.
• Proactive mindset, structured approach to money-related operations, and analytical thinking.

Culture & Benefits

• Professional growth opportunities, training, and mentorship.
• Healthcare & insurance benefits for personal well-being.
• A collaborative and dynamic work environment.
• Other benefits.