Junior Account Manager (Fintech)

TL;DR

Junior Account Manager (Fintech): Building strong, trust-based relationships with merchants and supporting their growth by handling inquiries and understanding business objectives with an accent on prompt professional communication and contract management. Focus on validating corporate documentation and optimising client satisfaction in a dynamic fintech environment.

Location: Onsite in Riga, Latvia

Salary: 2300 EUR Gross (monthly)

Company

hirify.global's client is an international fintech company specializing in innovative payment solutions for businesses worldwide.

What you will do

• Serve as the primary point of contact for merchants, promptly and professionally handling inquiries and requests.
• Build and maintain long-term, trust-based relationships that drive customer satisfaction, loyalty, and business growth.
• Conduct regular calls and meetings to gain a deep understanding of clients’ needs and business objectives.
• Collect, review, and validate corporate documentation with completeness and accuracy.
• Prepare contracts and support the negotiation and approval process.

Requirements

• Experience in account management, customer success, or related roles.
• Experience in fintech or payment systems is a strong advantage.
• Excellent written and verbal communication skills in both Russian and English.
• Strong customer-centric mindset with the ability to identify optimal solutions for client needs.
• Understanding of payment systems and processes (e.g., online acquiring, payment gateways).

Culture & Benefits

• Career growth and professional development opportunities.
• Health insurance (after successful completion of probation period).
• Company-organised events and team-building activities.
• Work in a dynamic fintech environment.
• Modern office in the centre of Riga.