Senior Software Engineer, Observability

TL;DR

Senior Software Engineer, Observability: Developing and maintaining core telemetry pipelines for logs, metrics, and traces, ensuring reliability, scalability, and efficiency with an accent on improving developer experience and enhancing data governance. Focus on implementing new features, troubleshooting production issues, and advocating for best practices in a large-scale, distributed environment.

Location: Must be based in the US

Salary: $199,000.00 to $278,500.00

Company

hirify.global brands power global travel for everyone, everywhere.

What you will do

• Develop and maintain core telemetry pipelines for logs, metrics, and traces, ensuring they are reliable, scalable, and efficient.
• Assist with technology rollouts, supporting the implementation and adoption of key technologies like OpenTelemetry by developing configurations, Agent fleet management, creating helpful documentation, and providing technical guidance.
• Implement new platform features, focusing on improving the developer experience, enhancing data governance, and providing better cost visibility.
• Write and maintain Infrastructure as Code (IaC) to automate the deployment and lifecycle management of the platform's infrastructure.
• Troubleshoot and resolve complex technical issues within the observability platform, participating in an on-call rotation.
• Advocate for operational excellence and observability best practices by providing constructive feedback in code reviews and improving team documentation.

Requirements

• Bachelor’s degree in Computer Science or a related technical field; or Equivalent related professional experience.
• 8+ years of relevant professional experience with a focus on backend services, distributed systems, or infrastructure.
• Strong, hands-on experience with observability principles (logs, metrics, traces).
• Proficiency with observability technologies such as Prometheus, Grafana, Clickhouse, Datadog, Splunk, or OpenTelemetry.
• Proficiency in Golang.
• Experience with cloud-native architectures (Kubernetes, Docker, microservices) and a major cloud platform (AWS preferred).

Nice to have

• Proven experience building and operating services in a large-scale, distributed environment.
• A strong hands-on coder with a commitment to technical excellence, code quality, and testing.
• Clear communicator who can collaborate effectively with technical and non-technical partners.
• A pragmatic problem-solver who is eager to learn and apply new technologies.

Culture & Benefits

• Full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model, and career development resources.
• Wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.
• Named as a Best Place to Work on Glassdoor in 2024 and recognized for award-winning culture.