Senior Software Engineer, Observability

TL;DR

Senior Software Engineer (Observability): Developing and scaling core telemetry pipelines for logs, metrics, and traces with an accent on distributed systems and cloud-native infrastructure. Focus on implementing observability tools like OpenTelemetry, automating infrastructure with Terraform, and ensuring high-performance platform reliability.

Location: Must be based in San Jose, California

Salary: $199,000–$278,500

Company

A global leader in travel technology, powering numerous travel brands through innovative, data-driven platforms.

What you will do

• Contribute to the scaling and operation of core telemetry pipelines ensuring reliability and efficiency.
• Implement observability technologies like OpenTelemetry by creating configurations and supporting fleet management.
• Develop new features to enhance developer experience, data governance, and cost visibility.
• Author and maintain production-grade infrastructure using Terraform and IaC practices.
• Resolve complex technical production issues as part of an on-call rotation.
• Mentor junior engineers and promote operational excellence through code reviews and documentation.

Requirements

• Bachelor’s degree in Computer Science or equivalent professional experience.
• 8+ years of relevant professional experience in backend services, distributed systems, or infrastructure.
• Strong hands-on experience with observability principles and technologies (Prometheus, Grafana, Clickhouse, Datadog, Splunk, or OpenTelemetry).
• Proficiency in Golang.
• Experience with cloud-native architectures (Kubernetes, Docker) and a major cloud platform (AWS preferred).
• Must have legal authorization to work in the United States.

Culture & Benefits

• Comprehensive benefits package including medical, dental, and vision insurance.
• Flexible work model with office presence.
• Wellness and travel reimbursement with exclusive travel discounts.
• Generous paid time off and parental leave policies.
• Commitment to an inclusive culture with a diverse workforce.