TL;DR

Employee Relations Manager (HR Operations): Providing coaching and consulting on employee relations matters across North America with an accent on performance management, investigations, and compliance with labor laws. Focus on resolving complex and emotionally charged issues, mediating conflicts, and ensuring a positive and compliant work environment.

Location: Must be based in the Americas (U.S., Canada, Mexico, Brazil, or other countries in the Americas)

Salary: $75,950 - $124,775

Company

%hirify_global% is a global leader in information management, focusing on AI-powered innovation and digital transformation.

What you will do

Lead and consult on performance management cases, providing objective feedback and documentation.
Conduct investigations by assembling teams, gathering facts, interviewing witnesses, and recommending actions.
Handle complex and emotionally charged issues with composure and neutrality.
Mediate workplace conflicts to minimize disruption.
Oversee complex leave situations, ensuring compliance and clear communication.
Partner with Legal to analyze and resolve HR legal matters, ensuring compliance with labor and employment laws across the Americas.

Requirements

Bachelor’s degree or equivalent HR experience.
8+ years of HR experience with a strong focus on employee relations.
Excellent written and interpersonal communication skills.
Experience conducting neutral and timely investigations.
Knowledge of U.S. and/or Canadian employment law.
Experience in a large global organization.

Nice to have

SHRM-SCP or similar certification.
Fluency in French, Portuguese, and/or Spanish.

Culture & Benefits

Part of a global community where trust, innovation, creativity, and collaboration are key.
Offers a thoughtfully designed benefits package that supports physical, emotional, and financial wellbeing.
Commitment to diversity and inclusion, promoting a respectful and empowering environment for employees of all backgrounds.
Utilizes AI tools in the recruitment process to improve efficiency, reduce bias, and enhance candidate experience, with human oversight.