Business Intelligence Manager

TL;DR

Business Intelligence Manager: Designing, building, and owning complex business intelligence datasets, reporting, and visualizations for Customer Experience Operations with an accent on data pipelines, metric definition, and executive dashboards. Focus on optimizing SQL transformations, ensuring data accuracy and consistency, and laying groundwork for AI-enabled customer experiences.

Location: Remote position. U.S. employees may live in any of the 50 United States, with limited exceptions.

Salary: $98,900.00 - $158,100.00 annually

Company

hirify.global is the most-visited real estate platform in the U.S., helping customers navigate buying, selling, financing and renting with greater ease and confidence.

What you will do

• Design, build, and own complex business intelligence datasets, semantic layers, and Tableau dashboards for CXO performance.
• Partner with data engineering to define data contracts, source system integrations, and transformation logic.
• Write, optimize, and maintain advanced SQL transformations for production reporting and analytics.
• Establish and steward a clear metric taxonomy and metadata framework for consistent reporting.
• Perform data validation, reconciliation, and root-cause analysis to ensure data accuracy and trust.
• Design BI assets to support experimentation, automation, and AI-enabled customer experience initiatives.

Requirements

• 8+ years of experience in Business Intelligence, Analytics Engineering, or related analytical roles.
• 4+ years of experience writing and optimizing complex SQL, including multi-CTE transformations and window functions.
• 4+ years experience with Tableau or related visualization tools.
• Strong experience building Tableau dashboards backed by well-structured semantic layers.
• Solid understanding of ETL / ELT workflows, data pipelines.
• Proven ability to define, document, and govern business metrics and metadata used by senior leadership.

Nice to have

• Experience supporting customer experience, contact center, or operational organizations.
• Familiarity with Salesforce or other CRM platforms.
• Experience building data assets that support experimentation, automation, or AI use cases.
• Exposure to governed metrics, standardized reporting, or enterprise BI environments.

Culture & Benefits

• Part of a company reshaping the real estate industry and helping more people make home a reality.
• Recognized among FORTUNE 100 Best Companies to Work For® in 2025.
• Included on the PEOPLE Companies That Care® 2025 list, reflecting commitment to an inclusive culture.
• Fostering an innovative, inclusive, and engaging environment where employees are empowered to grow.
• Committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.