Senior Business Intelligence Manager (AI)

TL;DR

Senior Business Intelligence Manager (AI): Leading the design, build, and stewardship of complex BI datasets, semantic layers, and Tableau dashboards to model customer experience operations performance with an accent on enterprise metrics, data governance, and scalable analytics foundations. Focus on translating exploratory analysis into reusable BI products that support automation, AI-powered analytics, and executive decision support.

Location: Remote position. U.S. employees may live in any of the 50 United States, with limited exceptions. Specific pay ranges are provided for California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, Washington DC, Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont.

Salary: Ranges from $112,700.00 – $189,400.00 annually depending on location within the US.

Company

hirify.global is the most-visited real estate platform in the U.S., reimagining how people move through the real estate market and their careers.

What you will do

• Design, build, and steward complex BI datasets, governed semantic layers, and Tableau dashboards modeling CXO performance.
• Define and evolve enterprise metrics, taxonomy, and governance while influencing CXO wide reporting standards.
• Partner with Data Engineering to shape data contracts, ingestion requirements, and transformation logic.
• Collaborate with Analytics to translate exploratory analysis into standardized and reusable BI products.
• Develop and maintain advanced SQL transformations used in production BI workflows.
• Champion data quality by identifying issues, articulating business impact, and driving improvements.

Requirements

• Eight or more years of experience in Business Intelligence, Analytics Engineering, or related roles with ownership of enterprise scale BI products.
• Deep expertise in SQL and data modeling, including complex transformations and performance optimization.
• Strong experience designing Tableau dashboards backed by governed and reusable semantic layers.
• A proven track record of defining, documenting, and owning business critical metrics used by senior leaders.
• Comfortable working in dynamic environments and translating evolving questions into durable and scalable analytics solutions.
• English: B2 required

Nice to have

• Experience supporting customer experience, contact center, workforce, or operational organizations.
• Familiarity with complex operational systems such as Salesforce, Genesys, workforce management tools, and billing platforms.
• Experience building BI foundations supporting AI, automation, experimentation, or agent-assisted decisioning initiatives.

Culture & Benefits

• Recognized among the best workplaces in the country by FORTUNE and PEOPLE.
• Committed to fostering an inclusive, innovative environment with the best employees.
• Focus on reshaping an industry and helping more people make home a reality.
• Eligible for equity awards based on factors such as experience, performance, and location.
• Offers a competitive base salary.