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Senior Solutions Engineer
Описание вакансии
Текст:
TL;DR
Senior Solutions Engineer: Leading technical consulting and solution design for SaaS companies, enabling them to build customer experiences with 's payment infrastructure. Focus on architecting complex multi-entity, global enterprise ecosystems and assisting with API integrations and technical challenges.
Location: Remote within the UK, or from one of our stylish hubs.
Company
offers a SaaS payment infrastructure solution, acting as a Merchant of Record for software companies globally.
What you will do
- Become an expert on the product suite, including the checkout, dashboard, and APIs.
- Lead technical discovery and solution design for multi-entity, global enterprises with complex tax and regulatory requirements.
- Communicate confidently with C-suite and senior developers to support them in building incredible customer experiences.
- Write integration plans and sample code for sellers to assist them in implementing integration.
- Support and empower Account Executives and Customer Success Managers to win new business and onboard customers.
- Play a role in product development by communicating issues and feature requests to Product and Engineering teams.
Requirements
- Excellent web technologies experience including HTML, CSS and JavaScript and understanding how they work together.
- Experience using and integrating APIs.
- Strong interpersonal and customer management skills developed in a customer-facing role.
- Ability to discuss technical concepts with both technical and non-technical audiences.
- Understanding of the online payments infrastructure, ideally with experience.
Culture & Benefits
- Digital-first company with options to work remotely, from hubs, or a bit of both.
- Unlimited holidays and enhanced parental leave.
- Annual learning fund and regular internal and external training.
- Transparent, collaborative, and respectful culture.
- Full suite of benefits including attractive salaries, stock options, retirement plans, and private healthcare.
- Commitment to diversity and inclusion; support for accommodations throughout the application process and in the workplace.