Product Manager, Agent Development (AI)

TL;DR

Product Manager, Agent Development (AI): Responsible for partnering with engineers and customers to build and ship AI agents that handle customer conversations daily. Focus on discovering customer requirements, presenting agent demonstrations, and improving virtual agents.

Location: On-site in Toronto

Salary: CA$195K – CA$425K

Company

hirify.global is creating a platform to help businesses build better, more human customer experiences with AI.

What you will do

• Build enterprise-grade AI agents by partnering with engineers and customers.
• Engage with customers to discover requirements and present demonstrations.
• Address technical challenges in the business process by working with technical counterparts.
• Develop and improve hirify.global virtual agents to fit customer needs.
• Become a trusted advisor and drive strategic technical strategies for customers.
• Shape the product roadmap by working with engineering and product development teams.

Requirements

• 5-7+ years of experience in product development of highly technical products.
• Past experience in Product Management or similar roles at or above the level of Senior Product Manager.
• Experience crafting messages for potential customers, including executives.
• Ability to communicate technical concepts to both technical and non-technical audiences.
• Degree in a technical or related field, or equivalent professional experience.

Nice to have

• AI-related experience (experience with product development for AI agents is a plus).
• Coding experience with React, Typescript, and Go.
• MBA or equivalent professional experience.
• Past roles that interface with end customers to influence software development.

Culture & Benefits

• Flexible (Unlimited) Paid Time Off.
• Medical, Dental, and Vision benefits for you and your family.
• Retirement Plan with hirify.global match.
• Parental Leave and family building benefits.
• Lunch, snacks, and coffee provided.
• Discretionary Benefit Stipend.