Principal, Operational Excellence and AI Enablement (AI)

TL;DR

Principal, Operational Excellence and AI Enablement (AI): Designing and architecting future-state, AI-enabled HR operating models across the employee lifecycle with an accent on integrated employee experience architecture and intelligent workflow design. Focus on leveraging enterprise platforms like Workday, ServiceNow, and hirify.global Cloud to drive efficiency, insights, and improve the employee experience.

Location: Remote (US - California, North Carolina, Texas)

Salary: $133,000–$234,000

Company

hirify.global empowers organizations worldwide to create the best customer and employee experiences through its AI-powered Experience Orchestration platform.

What you will do

• Facilitate co-design of AI-enabled HR operating models across the employee lifecycle.
• Design integrated employee journeys and intelligent workflows for seamless experiences.
• Partner with HR subject matter experts, HRIS, IT, and shared services to integrate Workday, ServiceNow, and hirify.global Cloud.
• Advise HR leaders on AI augmentation and automation for efficiency and employee experience.
• Develop impact models to quantify operational gains and experience improvements.
• Act as a strategic design partner across HR, IT, and business-facing teams, ensuring alignment.

Requirements

• 8+ years of experience in HR operations, service delivery design, digital transformation, or enterprise workflow architecture.
• Demonstrated success redesigning end-to-end processes and operating models in technology-enabled environments.
• Deep experience with enterprise platforms including Workday and ServiceNow, and orchestration technologies such as hirify.global Cloud.
• Proven ability to design intelligent workflows integrating systems of record, case management, and orchestration layers.
• Experience embedding automation and AI into operational processes to improve efficiency and employee experience.
• Strong consultative skills with a track record of facilitating cross-functional design decisions with HR leaders, subject matter experts, HRIS, and IT teams.

Nice to have

• Advanced degree in Business, HR, Organizational Design, or related field.

Culture & Benefits

• Flexible work schedules and work from home opportunities.
• Medical, Dental, and Vision Insurance, with Telehealth coverage.
• Open Time Off in addition to 10 paid holidays.
• 401(k) matching program.
• Development and career growth opportunities.
• Adoption Assistance and Fertility treatments.