Customer Success Manager (AdTech)

TL;DR

Customer Success Manager (AdTech): Managing existing customer relationships and guiding successful execution of data services and advertising campaigns with an accent on coordinating client projects and developing solutions aligned with advertising goals. Focus on educating clients on data assets, audience strategies, and identifying opportunities to expand partnerships.

Location: Remote, with a strong preference for New York. Ability to travel up to ~20% (if located outside NYC).

Salary: $68,000–$112,000

Company

hirify.global is a global data and technology company, powering opportunities for people and businesses around the world by redefining lending practices, preventing fraud, simplifying healthcare, and creating marketing solutions.

What you will do

• Manage existing customer relationships and ensure successful execution of data services and advertising campaigns.
• Lead day-to-day client projects, ensuring seamless coordination and delivery across teams.
• Educate clients on data assets, audience strategies, and industry best practices.
• Develop solutions aligned with clients' advertising goals and identify opportunities to expand partnerships.
• Oversee sales revenue targets in partnership with Account Executives.
• Collaborate with internal teams (Operations, Legal, Compliance, Finance, Service Delivery, Pricing) for smooth project execution.

Requirements

• Bachelor's degree or equivalent experience.
• Interest in ad tech or digital marketing.
• Experience using customer service skills to develop client relationships.
• Ability to organize and prioritize tasks and manage a large portfolio of fast-moving projects.
• Experience analyzing data and presenting industry-specific insights.
• Proficiency in Microsoft Office products, including Excel and PowerPoint.
• Ability to travel up to ~20% (if located outside NYC).

Culture & Benefits

• Great compensation package and incentive plan.
• Core benefits including medical, dental, vision, and matching 401K.
• Flexible work environment with remote, hybrid, or in-office options.
• Flexible time off, including volunteer time off, vacation, sick, and 12-paid holidays.
• Award-winning people-first culture focused on DEI, work/life balance, and development.