Support Agent (Ssi Spain/Portugal)

TL;DR

Support Agent (SSI Spain/Portugal): Supporting internal teams and ensuring that processes run smoothly with an accent on event setup, back office updates, and invoicing processes. Focus on venue research, budget tracking, and contract management in a fast-paced, international environment.

Location: Remote from Spain

Company

hirify.global is the world’s leading tech platform for culture and live entertainment, democratizing access to culture and entertainment.

What you will do

• Keep internal tools (Jira, Slack, Airtable) updated and organized.
• Coordinate with Producers and Project Managers on day-to-day needs.
• Assist in maintaining visibility across tasks, deadlines and project progress.
• Assist with event setup and launch by creating and validating experiences in internal tools.
• Support invoicing processes and coordinate with the Finance team.
• Proactively help with venue research and initial outreach, as well as contribute to budget tracking and cost allocation.

Requirements

• You live in Spain and are legally eligible to work here
• You speak Spanish, Portuguese & English fluently.
• Experience in structured operations, support or admin roles.
• Strong attention to detail, process orientation and follow-through.
• Comfort with tools like Jira, Airtable, Slack, Google Workspace (or quick to learn).
• A team-first mindset, clear communicator and proactive problem-solver.

Nice to have

• Familiarity with events, production or the music industry.

Culture & Benefits

• Work remotely with a flexible schedule.
• Join a collaborative, international and fast-paced team.
• Help shape the backstage of magical scalable experiences.
• Learn about event production, internal workflows and scalable operations.
• Room to grow and take on new challenges as the team evolves.