Content Creator (Fintech)

TL;DR

Content Creator (Fintech): Reviewing, improving, and standardizing customer-facing communications and creating new education content with an accent on developing video scripts, storyboards, and web content. Focus on defining and delivering a new digital strategy and ensuring compliance with pensions regulations.

Location: Hybrid (UK) — Must be based in one of the UK city centre offices.

Company

hirify.global is a company committed to fostering an inclusive, equitable, and diverse workplace while providing advice and support to clients in the pensions industry.

What you will do

• Support the development and implementation of a Content Framework.
• Develop customer guidance and support materials using a range of formats.
• Review, improve, and standardize key customer-facing communications and forms.
• Collaborate with internal stakeholders to understand and meet their communication needs.
• Help define, deliver, and roll out a new digital strategy.
• Ensure new and existing communications are compliant with pensions regulations.

Requirements

• Pensions industry experience and knowledge is essential.
• Proven track record of producing customer-facing communications and content.
• Experience communicating with customers using a range of different channels.
• History of working within a regulated environment.
• Experience developing content for websites and using Content Management Solutions (CMS).
• Presentation skills across various communication channels and audiences of senior stakeholder level.

Culture & Benefits

• Competitive salary.
• Opportunity to be part of a large-scale transformation programme and develop new skills.
• Development and training opportunities to support career ambitions.
• Friendly and supportive team environment.
• Commitment to fostering an inclusive, equitable, and diverse workplace.
• Hybrid and flexible work approach to help create a work-life balance.