Senior Deal Operations Analyst

TL;DR

Senior Deal Operations Analyst (Project Management): Providing operational deal support and concierge assistance for global sales teams focusing on quote-to-cash processes and Salesforce tool navigation. With an accent on managing complex sales operations and cross-departmental coordination. Focus on resolving quoting challenges, facilitating communication between sales and internal teams, and supporting deal execution efficiency.

Location: Manila (Flexible), Remote with periodic office visits and minimal travel

Company

hirify.global empowers organizations worldwide with AI-powered customer and employee experience orchestration platforms.

What you will do

• Serve as main contact for Global Sales and Renewal teams on quote tools and quote-to-cash processes.
• Conduct virtual 1:1 sessions to resolve quoting issues and guide sales through Salesforce tools.
• Coordinate with internal departments to facilitate sales issue resolution.
• Report system bugs and challenges to IT and Quote to Cash BPA teams and follow up on resolutions.
• Support projects assigned by management and actively participate in team meetings.

Requirements

• Ability to work 4am-1pm Manila timezone
• 2-5 years relevant experience with Salesforce.
• Bachelor’s degree in business, communications, or related field.
• Strong verbal and written communication skills.
• Ability to multitask, prioritize, and work independently.
• Team player adaptable to rapid changes in processes and protocols.

Nice to have

• Initiative and proactiveness.
• Comfortable working with international teams and diverse cultures.
• Empathy towards co-workers.

Culture & Benefits

• Remote position with flexible Manila location and minimal travel.
• Opportunity to work in a global, collaborative environment.
• Supportive team culture emphasizing ownership and impact.