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Wave Mobile Money Inc. is hiring an onsite Customer Support Team Lead in Banjul, The Gambia
Wave is looking for a Customer Support Team Lead to manage and coordinate support team representatives, ensure smooth customer support operations, handle escalations, and provide training.
🤓 performance metrics | bug reporting | cross-cultural communication | call center | Wolof | time management | troubleshooting | reporting | English | product collaboration | international experience | escalation management | communication | escalation | training | customer service | team management | hiring | OKR
Job brought to you for free by JobStash
Telegram | X | Farcaster
Wave is looking for a Customer Support Team Lead to manage and coordinate support team representatives, ensure smooth customer support operations, handle escalations, and provide training.
🤓 performance metrics | bug reporting | cross-cultural communication | call center | Wolof | time management | troubleshooting | reporting | English | product collaboration | international experience | escalation management | communication | escalation | training | customer service | team management | hiring | OKR
Job brought to you for free by JobStash
Telegram | X | Farcaster
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