TL;DR

Fraud Operations Team Lead (Fraud Prevention): Leading and inspiring a team responsible for detecting and reporting fraud, driving corrective actions, and providing technical support to merchants with an accent on leading APAC and EMEA operations, data analysis, and process optimization. Focus on analyzing complex data, driving AI-based automation, and ensuring compliance with regulatory standards.

Location: Hybrid/Onsite in Montevideo (Uruguay), Buenos Aires (Argentina), Mexico City (Mexico), São Paulo (Brazil), or Bogotá (Colombia).

Company

%hirify_global% enables global brands to collect payments in 40 emerging markets, simplifying payment expansion as both a payments processor and merchant of record.

What you will do

Lead Fraud Operations across APAC and EMEA, managing analyst hubs and diverse work cells.
Coordinate closely with the LATAM FraudOps team to ensure global alignment.
Analyze complex data, solve challenging problems, and make informed decisions with limited information.
Oversee alert monitoring, fraud pattern detection, and process/platform optimization.
Drive AI-based automation initiatives to enhance efficiency and scalability.
Track and report fraud-related statistics, metrics, and incident reports.
Ensure all chargeback processes comply with regulatory standards and foster strong relationships with merchants and partners.

Requirements

Bachelor’s degree in Economics, Engineering, Statistics, or a related field.
Extensive experience in Fraud Prevention.
Proven track record in leading teams effectively.
Strong expertise in working with large datasets, with SQL proficiency required.
Excellent analytical skills with a passion for pattern detection and problem-solving.
Fluency in English and Spanish (spoken and written) required.

Nice to have

Master’s degree in a relevant field.
Knowledge of Python or other programming languages.
Experience working with AI/automations.

Culture & Benefits

Flexible schedules driven by performance and impact.
Opportunity to work in a dynamic and ever-evolving Fintech industry.
Referral bonus program for internal talent.
Access to a Premium Coursera subscription for learning and development.
Free English, Spanish, or Portuguese language classes.
Monthly social budget for team connections.
Access to %hirify_global% Houses for coworking globally.