Operations Assistant (Fintech)

TL;DR

Operations Assistant (Fintech): Supporting the execution of day-to-day operational processes in a highly regulated fintech environment with an accent on transaction processing, payment reconciliation, and compliance. Focus on maintaining internal operational procedures, collaborating with technical teams, and monitoring key operational metrics.

Company

hirify.global unifies payments, payouts, and fintech on one worldwide platform, aiming to liberate global commerce.

What you will do

• Support daily operations including transaction processing, payment reconciliation, and incident management.
• Assist with customer onboarding, KYC documentation reviews, and regulatory compliance (SFC).
• Ensure timely reporting to regulatory entities and internal stakeholders.
• Help maintain and update internal operational procedures.
• Collaborate with technical and customer service teams to resolve operational issues and improve service quality.
• Monitor key operational metrics and assist in preparing periodic performance and risk reports.

Requirements

• Bachelor’s degree in business administration, Finance, Industrial Engineering, or a related field.
• 1–2 years of experience in operations, preferably in a financial institution or fintech company.
• Basic understanding of electronic payment systems and the regulatory framework applicable to SEDPEs.
• Strong organizational and analytical skills.
• Detail-oriented, with the ability to manage multiple tasks and meet deadlines.
• Proficiency in Microsoft Office (especially Excel).
• Excellent communication and teamwork skills.

Culture & Benefits

• Work in a fast-paced, mission-driven organization contributing to inclusive digital payment solutions.
• Believe in straight talk, quick decisions, strong execution, and elegant solutions.
• Opportunity for career growth in a global fintech company.
• Access to tools for global growth.