Infrastructure Analyst

TL;DR

Infrastructure Analyst: Providing enterprise-level support for IT infrastructure technologies in a highly regulated environment, with an accent on critical business operations applications like SCADA systems and control center operations. Focus on integrating software, developing procedures, and troubleshooting hardware/software issues under regulatory compliance requirements (NERC CIP and TSA).

Location: Onsite in Cincinnati, OH. Requires 20%–30% local travel between Cincinnati, OH, Harrison, OH, and Plainfield, IN. Must be on a W-2 contract and eligible to work in the US.

Company

hirify.global is looking for an Infrastructure Analyst for one of its clients.

What you will do

• Provide enterprise-level support for IT infrastructure, including automation platforms, physical and virtual servers, storage, and remote access.
• Integrate software to enable usage, support, monitoring, cybersecurity, and regulatory compliance.
• Develop and maintain routine work procedures and define standard installation/upgrade methodologies.
• Install and support critical computer systems, including servers, networking appliances, and cabling.
• Monitor data center environment for abnormalities and capacity (temperature, cooling, amperage, rack/switch port).
• Troubleshoot OSI Layer 1 connectivity, fiber, and copper cable issues.

Requirements

• Associate's degree in Information Technology, Computer Science, or related field with at least 1 year of experience, or High School/GED with at least 2 years of experience.
• Practical experience working within a data center environment and/or IT Infrastructure Support.
• Ability to work independently.
• Proficient in Word and Excel.
• Experience with ServiceNow and Agile-based workflows such as Kanban and JIRA.
• Knowledge of OSI Layer 1, transceivers (SFPs, QSFPs), and various copper/fiber connectors/cables (Cat5, Cat7, MPO, LC, SC, Twinax).
• Basic knowledge of power calculations (wattage and amperage).
• English: B2 required.

Nice to have

• CompTia A+, Server+, Network+ or similar certifications.
• Strong interpersonal skills (listening, conflict management, approachability, collaborative).
• Ability to work effectively in a technically complex critical infrastructure environment.
• Strong understanding of regulatory compliance requirements (NERC CIP, TSA).

Culture & Benefits

• Opportunity to work alongside a lead and also independently.
• Support critical business operations applications under regulatory compliance requirements.
• Stay abreast of new hardware, software, and compliance developments, evaluating alternative approaches.
• Professionally interact across technical, business, and compliance teams to assess needs.
• Focus on effective time management and strong oral/written communication skills.