TL;DR
Finance Operations Intern (Fintech): Managing customer financial transactions, ensuring timely and compliant payments, and resolving issues within the Order-to-Cash process. Focus on smooth collaborations with customers and contributing to internal process improvements.
Location: You will work from our HQ in Rotterdam, the Netherlands.
Salary: €700 per month
Company
hirify.global is Europe’s largest mid-term rental platform, empowering students to find trusted homes across cultures and time zones.
What you will do
- Assist in managing accurate, timely, and compliant payments to customers.
- Collaborate with Customer Care and Sales to resolve issues within the Order-to-Cash process.
- Own responding to customer inquiries.
- Manage daily operational tasks, ensuring smooth workflow and meeting SLAs.
- Contribute ideas to improve and streamline internal processes.
- Stay updated on industry best practices and regulations to ensure compliance.
Requirements
- English: Above-average level required.
- Must be enrolled in a business, economics, finance, or related academic program, or demonstrate clear interest in payment operations and regulatory frameworks.
- Capable of taking on new challenges and a hands-on problem solver.
- Ability to work effectively on teams and simultaneously independently.
- Strong professional communication skills to interact with clients and across teams.
- Ability to multitask, prioritise, and meet deadlines in a fast-paced environment.
Nice to have
- French language skills are a big plus.
Culture & Benefits
- Commuting costs are covered for travel between the office and home address.
- Personal equipment provided: company laptop, keyboard, mouse, and headset.
- Enjoy 12 vacation days to recharge and unwind.
- Start your internship with a dedicated onboarding program alongside other interns.
- Pet-friendly office in Rotterdam city centre with over 190 international colleagues.
- Fun team-building activities and after-work drinks every Friday.
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