GTM Systems Analyst (Salesforce)

TL;DR

GTM Systems Analyst (Salesforce): Optimizing, scaling, and governing Salesforce to support various cross-functional teams with an accent on operational excellence across Sales, Customer Experience, Marketing, Legal, Product, and Finance. Focus on independently managing complex initiatives, CRM automation, reporting, and process design, while serving as a trusted advisor to business stakeholders.

Location: Remote in the United States or onsite in San Francisco, CA or New York, NY.

Salary: $102,000 - $215,000 USD

Company

hirify.global is a product company focused on making design accessible to all through a platform that streamlines workflows and fosters real-time collaboration.

What you will do

• Serve as the primary point of contact for Salesforce operational and process questions across various departments.
• Triage, investigate, and resolve Salesforce inquiries, identifying root causes and implementing scalable process improvements.
• Define, document, and maintain standardized Salesforce workflows to reduce ambiguity and improve cross-functional efficiency.
• Partner with Salesforce Developers to scope, test, and deploy system enhancements, ensuring timely release.
• Maintain Salesforce data integrity by auditing data quality, refining data governance processes, and monitoring system updates.
• Drive Salesforce adoption by improving user experience, building reports and dashboards, and maintaining clear system documentation.

Requirements

• 3+ years of experience as a Salesforce Administrator in a Sales or Revenue organization.
• Hands-on experience configuring Salesforce, including custom objects, formula fields, flows, validation rules, reports, and dashboards.
• Experience supporting CPQ, Revenue Cloud, or similar quote-to-cash workflows.
• Working knowledge of Salesforce data architecture and basic proficiency in SOQL or SQL.
• Demonstrated experience managing multiple concurrent projects and system enhancements independently.
• Experience creating and maintaining system documentation for technical and non-technical collaborators.

Nice to have

• Salesforce Administrator or related certifications.
• Experience supporting a SaaS go-to-market business model.
• Experience working in a SCRUM or agile environment.

Culture & Benefits

• Competitive equity package and additional benefits including health, dental & vision.
• Retirement plan with company contribution, parental leave, and reproductive or family planning support.
• Mental health & wellness benefits and generous PTO.
• Company recharge days, learning & development stipend, and work from home stipend.
• Cell phone reimbursement.
• hirify.global celebrates diversity and supports differences, fostering an inclusive workplace.

Hiring process

• Candidates are required to keep their cameras on during video interviews.
• If hired, you will be required to attend in-person onboarding.