Account Coordinator (AI)

TL;DR

Account Coordinator (AI, Healthcare & Life Sciences): Supporting Enterprise Account Executives in the Healthcare & Life Sciences sector by managing administrative and operational sales processes, securing strategic deals, and ensuring smooth client onboarding. Focus on coordinating compliance reviews, handling security questionnaires, and managing legal terms to facilitate enterprise adoption of AI models.

Location: Hybrid in New York City, NY or San Francisco, CA, USA (expected in office at least 25% of the time). Visa sponsorship is available for this role.

Salary: $172,300 - $222,800 USD (Annual OTE)

Company

hirify.global is a public benefit corporation focused on creating reliable, interpretable, and steerable AI systems for societal benefit.

What you will do

• Support Account Executives throughout the sales cycle, from initial prospect engagement to successful onboarding.
• Win new business and drive revenue for hirify.global within the healthcare and life sciences sector.
• Coordinate and manage compliance reviews with potential prospects, ensuring all necessary documentation is completed accurately.
• Handle security questionnaires and manage legal redlines on terms of service.
• Assist in the onboarding process for new enterprise clients and maintain accurate CRM records.
• Collaborate with cross-functional teams including legal, security, product, and partnership teams to address client needs.

Requirements

• 3+ years of experience in a sales support, account management, or customer success role, preferably in the technology or SaaS industry.
• Strong organizational and communication skills, both written and verbal, with attention to detail.
• Experience with CRM systems and proficiency in Microsoft Office or Google Workspace.
• Basic understanding of enterprise software sales cycles and contract processes.
• Familiarity with compliance and security requirements in healthcare and life sciences (e.g., HIPAA, FDA regulations, GxP).
• Bachelor's degree in Business, Biology or Biomedical Engineering preferred.
• English: B2 required.

Culture & Benefits

• Competitive compensation and benefits, with optional equity donation matching.
• Generous vacation and parental leave, along with flexible working hours.
• Collaborative office space to work with colleagues.
• Focus on high-impact AI research as a single cohesive team.
• Values impact, advancing long-term goals of steerable, trustworthy AI.
• Collaborative group with frequent research discussions.