Assistant Manager (Retail)

TL;DR

Assistant Manager (Retail): Leading and developing a retail team to achieve commercial and customer service targets, with an accent on team coaching and store operations. Focus on driving strong sales performance, enhancing customer experience, and supporting the overall store management.

Location: Must be based onsite in Birmingham, United Kingdom

Salary: Competitive

Company

hirify.global is a large telecommunications corporation known for its mobile services and network in the UK, operating through brands like EE.

What you will do

• Lead, engage, and develop your team to achieve ambitious targets.
• Empower the team to drive strong commercial and customer results.
• Create an exceptional customer experience within the retail environment.
• Support the Store Manager with day-to-day store operations.

Requirements

• Experience in coaching and building team capabilities.
• Proven ability to lead teams to strong commercial and customer outcomes.
• Experience managing store operations in the absence of the Store Manager.
• Demonstrated ability to drive customer service in a sales and service environment.
• Must be onsite in Birmingham, United Kingdom.

Culture & Benefits

• Exceptional career progression within Retail and other areas of BT via the Aspire internal development programme.
• Competitive salary and opportunity to significantly increase earnings based on store/team performance.
• Competitive healthcare and BT share plans.
• 50% discount on an EE mobile package (30% for Friends and Family).
• 25 days’ holiday (pro-rata) with option to buy 5 more, plus your birthday off.
• Opportunities to win all-expense-paid trips and prizes.
• BT TV, including BT Sport and NOW Entertainment Membership.
• Inclusive working environment that values diversity and different perspectives.