Customer Success Engineer (Cloud Security)

TL;DR

Customer Success Engineer (Cloud Security): Serve as the trusted technical advisor for Orca’s most strategic customers, leading customer visits, executive briefings, and technical workshops to accelerate adoption and strengthen relationships with an accent on driving deployment, expansion, and operational excellence. Focus on collaborating with customer stakeholders to align cloud security goals, compliance initiatives, and risk reduction strategies.

Location: United States

Company

hirify.global is a cybersecurity unicorn dominating the cloud security space.

What you will do

• Serve as the trusted technical advisor for Orca’s most strategic customers.
• Lead customer visits, executive briefings, and technical workshops to accelerate adoption and strengthen relationships.
• Drive deployment, expansion, and operational excellence through architecture reviews and best practice guidance.
• Collaborate with customer stakeholders to align cloud security goals, compliance initiatives, and risk reduction strategies.
• Partner with Customer Success Managers to design and execute tailored success plans tied to business outcomes.
• Provide insights and feedback to influence Orca’s product roadmap and customer experience.

Requirements

• 5+ years in customer-facing technical roles (CSE, TAM, Solutions Architect, or DevOps/Security Engineer).
• Proven experience with enterprise cloud environments (AWS, Azure, GCP).
• Hands-on knowledge of Kubernetes, containers, and CI/CD pipelines.
• Strong understanding of cloud security architecture and the CNAPP ecosystem.
• Proficiency in scripting, automation, and API integrations.
• Exceptional communication and consulting skills—able to engage both technical teams and C-level executives.

Nice to have

• Experience with IaC (Terraform) or Kubernetes certifications (CKA/CKAD/CKS).

Culture & Benefits

• Join a passionate global team on a mission to make cloud security frictionless.
• Work alongside innovators who challenge norms, build boldly, and care deeply about customer success.