Strategic Implementation Consultant (Hospitality SaaS)

TL;DR

Strategic Implementation Consultant (Hospitality SaaS): Leading end-to-end onboarding and implementation of POS and SaaS solutions for high-value hospitality clients in the Benelux market with an accent on delivering a white-glove, high-touch experience. Focus on planning and executing go-lives, on-site training, and acting as a trusted product and technical advisor.

Location: Remote (Must be located within Europe, specifically serving the Benelux market) with an ability to travel internationally for on-site training and support.

Company

hirify.global is a fast-growing tech company providing a one-stop cloud commerce platform that helps merchants innovate, simplify, and scale their online and physical operations globally.

What you will do

• Lead end-to-end onboarding and implementation for strategic and enterprise clients.
• Deliver a white-glove, high-touch experience for clients.
• Plan, coordinate, and execute go-lives, on-site training, and support.
• Act as a trusted product and technical advisor to clients.
• Partner with Sales, Customer Success, and Support teams to resolve escalations.
• Maintain clear implementation documentation and process guides.

Requirements

• Experience in B2B, client-facing roles.
• Background in hospitality, retail, or project management.
• Fluent in Dutch and French (spoken & written).
• Strong communication and presentation skills.

Nice to have

• Experience with POS or SaaS platforms.
• Understanding of SaaS customer lifecycle and sales processes.

Culture & Benefits

• Work with top experts supporting strategic hospitality clients.
• High autonomy and flexible work culture with remote options.
• Build and support high-traffic, global-scale products.
• Access to modern tech, continuous learning, and career growth.
• Competitive benefits & perks, including equity.
• Be part of a fast-growing, inclusive, high-impact tech company.