Associate Iii, Sales Support (Day Shift)

TL;DR

Associate III, Sales Support: Processing customer orders, providing administrative support to the sales team, and tracking account activity. Focus on order accuracy, timely communication, and cross-functional collaboration to ensure customer satisfaction.

Location: Willing to work on day shift (AU time zone) and 10 days RTO/monthly

Company

hirify.global is a leading technology company for the global information technology ecosystem.

What you will do

• Process customer orders efficiently and accurately.
• Provide administrative support to inside sales representatives.
• Track overall account activity for assigned customer groups.
• Work cross-functionally with internal teams.
• Communicate order status and updates to stakeholders.
• Handle routine issues and escalate complex ones when needed.

Requirements

• College graduate of course; if High School Diploma, should have at least 3 years functional experience.
• With at least 2 years BPO experience (any LOB)
• Background in supply chain or IT distribution industry is a huge advantage
• Good English communication skills
• Knowledgeable with MS Excel functions (vlookup, pivot, etc)
• Willing to work on day shift (AU time zone) and 10 days RTO/monthly

Culture & Benefits

• Shape tomorrow in a fun journey.