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18 часов Π½Π°Π·Π°Π΄

Customer Solutions Architect (Austin)

90Β 000 - 120Β 000$
Π€ΠΎΡ€ΠΌΠ°Ρ‚ Ρ€Π°Π±ΠΎΡ‚Ρ‹
hybrid
Π’ΠΈΠΏ Ρ€Π°Π±ΠΎΡ‚Ρ‹
fulltime
Π“Ρ€Π΅ΠΉΠ΄
middle
Английский
b2
Π‘Ρ‚Ρ€Π°Π½Π°
US
Вакансия ΠΈΠ· списка Hirify.GlobalВакансия ΠΈΠ· Hirify Global, списка ΠΌΠ΅ΠΆΠ΄ΡƒΠ½Π°Ρ€ΠΎΠ΄Π½Ρ‹Ρ… tech-ΠΊΠΎΠΌΠΏΠ°Π½ΠΈΠΉ
Для мэтча ΠΈ ΠΎΡ‚ΠΊΠ»ΠΈΠΊΠ° Π½ΡƒΠΆΠ΅Π½ Plus

ΠœΡΡ‚Ρ‡ & Π‘ΠΎΠΏΡ€ΠΎΠ²ΠΎΠ΄

Для мэтча с этой вакансиСй Π½ΡƒΠΆΠ΅Π½ Plus

ОписаниС вакансии

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TL;DR

Customer Solutions Architect: Helping customers maximize the value of their dbt Cloud deployment with an accent on technical discussions, uncovering data challenges, and showcasing how dbt Cloud can address their needs. Focus on driving customer satisfaction, resulting in renewal and expansion among existing customers.

Location: Must be based in Austin, Texas and will be in office 2 days per week.

Salary: $90,000 - $120,000 USD

Company

hirify.global is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights.

What you will do

  • Manage a portfolio of Commercial or Enterprise customers and proactively monitor the health of your accounts.
  • Improve customer loyalty and retention through building and maintaining strong relationships with key technical stakeholders.
  • Increase the value customers obtain from dbt Cloud through educating your customer base on new products and features.
  • Collaborate closely with Sales Directors and Solutions Architects on your accounts, building strong trust-based relationships.
  • Be the voice of the customer in product discussions and participate in other cross-functional activities.
  • Participate in the knowledge loop helping to improve our processes and assets.

Requirements

  • 2+ years of experience in a post-sales role, such as a technical account manager or CSE.
  • A solid technical background, with a firm understanding of modern data warehousing architectures, the analytics stack, and SQL proficiency.
  • High degree of comfort presenting to various stakeholders or audience, ideally with experience in an externally facing role.
  • Ability to operate in an ambiguous and fast-paced environment and think on your feet when engaged in customer conversations.
  • Willingness to travel to external and internal events is required.

Nice to have

  • Bonus points for dbt certification, prior dbt experience will be very helpful in this role.
  • Basic python competency and advanced SQL knowledge.
  • Have experience with ancillary tools, managing data infrastructure, APIs, etc.

Culture & Benefits

  • Unlimited vacation time with a culture that actively encourages time off.
  • 401k plan with 3% guaranteed company contribution.
  • Comprehensive healthcare coverage.
  • Generous paid parental leave.
  • Flexible stipends for health & wellness, home office setup, cell phone & internet, learning & development, and office space.

Hiring process

  • Interview with Talent Acquisition Partner.
  • Interview with Hiring Manager.
  • Technical Screen.
  • Team Interviews with a role-play.

Π‘ΡƒΠ΄ΡŒΡ‚Π΅ остороТны: Ссли Ρ€Π°Π±ΠΎΡ‚ΠΎΠ΄Π°Ρ‚Π΅Π»ΡŒ просит Π²ΠΎΠΉΡ‚ΠΈ Π² ΠΈΡ… систСму, ΠΈΡΠΏΠΎΠ»ΡŒΠ·ΡƒΡ iCloud/Google, ΠΏΡ€ΠΈΡΠ»Π°Ρ‚ΡŒ ΠΊΠΎΠ΄/ΠΏΠ°Ρ€ΠΎΠ»ΡŒ, Π·Π°ΠΏΡƒΡΡ‚ΠΈΡ‚ΡŒ ΠΊΠΎΠ΄/ПО, Π½Π΅ Π΄Π΅Π»Π°ΠΉΡ‚Π΅ этого - это мошСнники. ΠžΠ±ΡΠ·Π°Ρ‚Π΅Π»ΡŒΠ½ΠΎ ΠΆΠΌΠΈΡ‚Π΅ "ΠŸΠΎΠΆΠ°Π»ΠΎΠ²Π°Ρ‚ΡŒΡΡ" ΠΈΠ»ΠΈ ΠΏΠΈΡˆΠΈΡ‚Π΅ Π² ΠΏΠΎΠ΄Π΄Π΅Ρ€ΠΆΠΊΡƒ. ΠŸΠΎΠ΄Ρ€ΠΎΠ±Π½Π΅Π΅ Π² Π³Π°ΠΉΠ΄Π΅ β†’

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