Principal Solution Consultant (AI)

TL;DR

Principal Solution Consultant (AI): Developing and presenting AI-native, CX-focused demonstrations to executives and stakeholders with an accent on Generative AI, Large Action Models (LAMs), and Predictive Analytics. Focus on co-creating AI-enabled CX solutions that address real-world customer challenges and drive measurable business value.

Location: Texas, Illinois, Arizona, Utah, USA with flexibility to hire in additional states beyond the listed locations.

Salary: $123,100.00 - $216,500.00

Company

hirify.global empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees.

What you will do

• Lead strategic discovery sessions and workshops to uncover CX challenges and identify opportunities for AI augmentation.
• Create customized demos and solution stories that highlight AI functionality, including conversational AI and speech analytics.
• Stay current on hirify.global’ rapidly evolving AI products and best practices to guide customers.

Requirements

• Working knowledge of Agentic and/or Generative AI and ability to convey their business and technical value.
• Experience building static, video, and AI-generated technical content.
• Familiarity with Large Action Models (LAMs), Agent-to-Agent (A2A) patterns, and Model Context Protocol (MCP) as applied to CX automation.
• Experience in a Cloud or SaaS environment, preferably with AI solution exposure.
• Strong interpersonal skills with polished verbal and written communication.
• Willingness to travel up to 50%.

Culture & Benefits

• Medical, Dental, and Vision Insurance.
• Flexible work schedules and work from home opportunities.
• Development and career growth opportunities.
• Open Time Off in addition to 10 paid holidays.
• 401(k) matching program.