Client Dashboard Specialist

TL;DR

Client Dashboard Specialist: Customizing and maintaining hirify.global client dashboards to fit diverse business needs with an accent on interpreting client requirements and ensuring optimal software setup. Focus on efficient multitasking, problem-solving, and continuous adaptation to new product features.

Location: Hybrid in the Denver, CO office. Must be authorized to work in the United States.

Salary: $20.50–$30.75/hour, plus 10% bonus potential

Company

hirify.global creates powerful tools that enable our clients (boat rentals, museums, food tours, events and more!) to operate and grow.

What you will do

• Strategize and communicate with the Sales team to interpret business needs and customize hirify.global dashboards.
• Collaborate with Client Onboard Specialists to implement changes based on client feedback.
• Work with Customer Support and Account Management teams to update existing client dashboards.
• Efficiently manage multiple projects simultaneously by prioritizing tasks.
• Become an expert hirify.global user and stay updated on new product features.
• Provide feedback on best practices and product features.
• Assist with seasonal and ongoing company projects.

Requirements

• Professional Working English proficiency.
• Strong written and verbal communication skills.
• UX-focused thinking.
• Excellent problem-solving skills, with flexibility and creativity.
• Strong attention to detail and deadline-driven.
• Proven experience learning and mastering new software.
• Must be authorized to work in the United States.

Nice to have

• Experience working with multiple software programs simultaneously.
• Experience with Google Suite, particularly Google Sheets.
• Experience with Apple OS & Macintosh computers.
• Experience in customer-facing support.
• Experience adapting to new product and process changes.

Culture & Benefits

• Medical, dental + vision coverage.
• 26 vacation days, 10 sick days & 12 paid holidays per year.
• 22 weeks paid parental leave, 2 weeks paid grandparent leave, extended care and bereavement leave.
• 401k + employer matching.
• Social hours, events, and educational opportunities.
• Wellness benefits (Headspace subscription).
• Work-from-home assistance.
• Hybrid friendly work environment.